We’ve all heard a tale or two from someone who took their car to an auto repair shop to have one thing repaired, only to end up with a hefty bill after several issues arose that required fixing. Those stories lead some to distrust auto mechanics for fear their lack of knowledge of cars will make them a victim – being billed for work that wasn’t done or paying for fixes that weren’t necessary.
At Discount Muffler, Brake and Automotive we pride ourselves on our honesty. If it’s not broke, we won’t fix it. Our #1 goal is and always will be 100% customer satisfaction. We will never lie and tell you that your car needs service it really doesn’t. We’ll fix what’s necessary to ensure your safety and that of your passengers and will make suggestions to improve performance, gas mileage, etc.
Whether you bring your vehicle to our auto repair shop in Carpentersville, IL or one of our other locations, your car repair visit will begin with an estimate. Car repair estimates include the cost of the parts the mechanic expects to use and the labor required to complete the repairs, giving you a total cost.
Many garages will either stock most of the common parts needed for routine repairs, such as batteries and spark plugs, or they have a trusted local supplier they use. There is a mark-up on the parts at the garage over what you would pay if you bought your own parts.
Labor is usually the most costly portion of auto repair. Every garage has their own fees, which can usually range from $60-$100 per hour.
Some services such as alignments, radiator flushes and similar work does not get a breakdown into parts and labor, instead they are charged a standard flat fee.
In the end the price you pay may end up being higher than expected if additional repairs are needed, but your mechanic should explain all the repairs beforehand and get your permission before doing any work not on the original estimate.